The power of one more – a strategy to deliver more personalised and timely customer experience.
We created a 90 day programme to:
- assimilate and understand the considerable data and research that the client already had
- translate it into the key business challenges and opportunities
- build a strategic solution to meet the challenges and deliver a compelling business case
- specify the data, processes and software needed execute the strategy.
And then we moved to validate the solution with customers and deliver a minimum viable product (MVP) to test response in-market.