Vendor selection and RFP services

Make right first time software investments

If you are looking to select the right software to provide long lasting benefits and streamline your business, we can help.

Conduit helps organisations to clearly define their requirements and decision-making criteria, before thoroughly evaluating software solutions against those to select the right tool for the job.

Our experienced consultants can manage the vendor selection and RFP process from start to finish, minimising business disruption and the risk of selecting the wrong supplier.

What we offer

Scope, vision and requirements definition

The right decision requires the right planning and groundwork. Before engaging with software vendors you need be clear on the requirements and the outcomes you want to achieve. What are the problems are you trying to solve? Where would the biggest impact be seen? Are you and your team ready for change?

Companies often leap into software selection with the right intentions but not enough of the right preparation. Only to discover that they have not been able to communicate their most important needs, or that with some changes, they could live with their existing solution.

How Conduit can help:

Readiness assessment: helping you decide if the time is right to invest or if optimising current software would be more cost-effective
Mapping of existing processes to identify friction and potential productivity gains; giving vendors crucial context into your business
Defining future state vision and goals
Requirements gathering, prioritisation and documentation
Team and stakeholder engagement to ensure consensus is achieved and new solutions are well adopted

RFP and bid process management

A well-handled request for proposal (RFP) process allows you to compare multiple vendors, quickly revealing the strengths and weaknesses that will inform your decision. The RFP document details the project specifics , including scope, budget and target delivery schedule and asks software vendors to respond with a bid for the work. Multiple bids can then easily be compared, using weighted scoring if necessary, to establish the right choice.

Conduit can provide end to end RFP coordination and bid process management

Prepare RFP

Procurement & RFP justification
Initial prep & planning
Statement of work
Weight setting & evaluation criteria
Supplier research & list
RFP documentation creation

Send & coordinate

Evaluate responses

Review & evaluate proposals
Individual & collective scoring
Top 3 supplier selection
Response clarifications
Supplier presentations
Reference checks
Final evaluation & recommendation

Finalise & contract

Vendor selection case studies

Sony PSE

Guiding Sony Professional Solutions Europe (PSE) in selecting a sophisticated CRM platform to reduce costs, whilst providing campaign management flexibility & enhanced customer insight capture

Flight Club Darts

Achieving success and minimal disruption in replacing a poorly performing, poorly adopted software solution with one wholly aligned to the needs of a rapidly expanding, sales-driven business

The Hurlingham Club

Requirements gathering and RFP process coordination for the selection of an events and venue management solution that meets the needs of multiple teams and departments

Let us do the legwork and take the risk out of software selection

To speak with one of our team about how Conduit can help with your software selection project, call 020 3026 7449 or click on the button below to schedule a call:

What our clients say

We had a CRM that wasn’t fit for purpose and it was causing massive inefficiencies in our business. That is ultimately why I picked up the phone to Conduit, I knew they had the ability to assess what the right technology solution was for us and make sure that we were using it in the most effective way.

I highly recommend Conduit's services, they fulfil a very important and often very hard to fill gap in the whole process of understanding business process, documenting requirements and developing meaningful plans that save time and money to the organisation. If you are looking for consultants with bags of experience that always go the extra mile, look no further.

Conduit have a real ability to add value using their skill and expertise to understand the very core of the matter before making recommendations thus basing them on true insight. A pleasure to work with.

Conduit have helped us build a data-driven framework that delivers exceptional experience and business results across our customer lifecycle. They have introduced best practices and challenged our thinking to make a lasting changes to how we think about our players.

Conduit have brought design thinking and data-led customer journey mapping to bear on one of our biggest business opportunities. We are now working on a programme to execute the strategy.

Vendor selection and RFP services

Make right first time software investments

What we offer