CRM tool bake-off or a recipe for success?
Because of the ever growing desire to increase sales through better customer relationships and data-driven insights, we are often asked by clients and prospects, what
March 16, 2021
Meet our partners
Shakir Whayeb
Business Transformation
Shakir provides leadership and IT strategy to support business digital transformation and growth.
His experience covers the entire IT value chain including strategy, technology transformation, financial management, operation management, and IT governance.
Shakir is passionate about business transformation through technology, process automation, and cultural change.
Louise Veryard
UX Partner
Louise is a Customer Experience and Service Design specialist with over 20 years’ experience helping the likes of Barclays, IKEA, Vodafone, Virgin Atlantic, Financial Times, Sky.
Louise cut her teeth as an interactive designer in an award-winning digital agency when Netscape 2.0 was the bomb. She worked her way to up to lead the design team before moving to a large consultancy.
Now at Conduit she employs customer research techniques, journey mapping, blueprinting and prototyping to help clients shape new customer propositions and orchestrate seamless, frictionless, end-to-end experiences.
Luca Colombi
strategy partner
Luca is an expert business consultant with a passion for delivering technical solutions that transform customer experience.
He is a specialist in CRM management and marketing automation technologies as well as having extensive experience in data warehousing and business intelligence programmes.
IKEA, Vodafone, Arsenal FC, Warner Bros and Mercedes are just some of the brands that Luca has helped to design and deliver practical technology solutions.
