Conduit helps small and medium size organisations put in place the right strategies, processes and technologies to transform the success of their business for faster, better and smarter growth.
Looking to grow but need help gaining clarity, focus and direction
Looking to improve and streamline operations, processes or the customer experience
Want to make the best decisions when selecting new software tools and suppliers
Our clients are often struggling with the day-to-day challenges of coordinating sales and marketing efforts, lacking the resource and bandwidth to achieve a growth transition.
Conduit are a team of independent, multidisciplinary business consultants who can take the burden off internal teams by providing practical guidance and selecting the right strategies, processes and technologies to make your business activities more successful, scalable and repeatable.
We draw on our experience of developing solutions for the likes of IKEA, Sony and The AA; allowing you to benefit from big business expertise without the hefty price tag.
We help organisations examine burning issues and explore options, and advise how to develop realistic solutions and avoid common obstacles.
We help clients retain and regain control of under-performing systems by addressing poor implementation faults, established shortcuts and process gaps.
We help organisations develop appropriate requirements, RFP programmes and provide guidance during vendor evaluation and selection phases.
We design and implement tools that automate sales, marketing and customer service processes.
We help organisations to map experiences and the system ecology in which products and services interact with the customer.
We alleviate the data burden and help organisations take control of their data assets to improve insights and operational performance.
At some point in your customer journey mapping project you will need to visualise and document what you have captured – for both your current and
Customer journey mapping has become an essential exercise for organisation to undertake, with many creating Voice of the Customer (VoC) roles within the business or
Business cases are an integral part of getting a sales & marketing programme signed-off (or any large project for that matter). Particularly now that we
Address Old London Road, Kingston Upon Thames, Surrey KT2 6QF, UK
Email hello@crmconduit.co.uk
